Callmetrics allow us to accurately monitor incoming call volumes and lead generation from our different marketing channels. Our website, Used Car Websites, Social Media, Press, Radio, Direct Mail and Email campaigns.
We have access to our portal on the Callmetrics website, which correlates and reports on call data. This vital information is used right across all departments in our dealership.
I would highly recommend Callmetrics to any motor dealer or sales based organisation looking to gain a greater insight into their own sales and marketing.
Barry Devereux - Audi Wexford
The Callmetrics platform has proven to be an invaluable tool in the running of our day-to-day business. It provides the flexibility and in-depth detail needed for a modern call-centre environment. The support provided has been fantastic and the team are always willing and able to provide 1st class support.
Damien Fox - Autoglass
Callmetrics provided Corrib Oil with a stable solution for managing and routing their inbound calls on their advertised numbers. When we analysed our fixed line business we called Callmetrics the team could provide our company with a solution to a problem that many other fixed line main providers could not solve.
Michael Geraghty - Corrib Oil
We use Callmetrics to monitor the calls coming in from national advertising for accommodation offers and also use the number on our Social Media sites to monitor the calls coming in. We paid a once off fee and love the fact that we can now use Callmetrics monthly and freeze it at any time if we choose to do so. The changeover was so straight forward, we would recommend Callmetrics to anyone.
Sarah Caulfield - Talbot Hotels
We have found the call reporting vitally important in measuring the effectiveness of our offline marketing communications. We can now measure calls coming into one switchboard for each of our locations and brands. With the insights provided by Callmetrics, we are now better equipped to understand the most relevant channels that drive enquiry for our target market.
Lara Scarff - Frank Keane Motors
We always knew that many customers were phoning our dealers after visiting the dealer pages on our website we just didn’t know the extent of that activity. The team provide a 1st class support service.
Aidan Doyle - Kia Ireland
We began using Callmetrics in May 2016 with the aim of improving how we measure our campaign enquiry sources. The online dashboard is very easy to use; the data is displayed in a user-friendly way. The insights we have achieved form the Callmetrics platform have been invaluable in boosting the effectiveness of our enquiry sources. We would have no issue in recommending Callmetrics to any of our colleagues in the motor industry.
Michael O'Grady - Audi Athlone
We have used Callmetrics for the past number of years not only for product but the customer service they provide. The online dashboard is very easy to use; the data is displayed in a user-friendly way which makes my daily reporting tasks very quick. I can identify what marketing campaign is working well and at what time because the dashboard allows me to dig deeper into each report. We have never looked back.
Aoife Dunne - Sheridan Insurance